Black Cashmere Turtle Sweater
This black, 100% cashmere sweater is a must for winter. With a luxurious roll neck and deep rib cuffs, it's guaranteed to keep you warm during cooler months.
Styled with: black cashmere wide-leg pants.
Slouchy Fit
Fits true to size
The model is 5ft 10in and wears a UK size 8/Small.
Details:
Black
100% Cashmere
7GG mid-weight knit
Size:
Chest - 57cm
Hem width - 53cm
Body length - 66cm
Sleeve length - 43cm
Care:
Dry clean / hand wash cool.
Iron on low
Sustainability:
This garment was made in Inner Mongolia in a ‘vertical’ factory. This means the start-to-finish process – from goat herding all the way to dyeing the yarn, and knitting the final style – is carried out by the same supplier resulting in a low carbon footprint.
We supplement every full-price knitwear purchase with a reusable canvas bag to protect your garments. These bags are made by a collective in India whose profits are spent educating local children.
Details
• Made in Mongolia
• Care instructions: Hand wash
• Fabric: 100% Cashmere
• Weight: 390.09 g (13.76 oz)
Estimated Delivery: 3-5 Days.
We ship globally using our partner couriers, DHL and UPS.
Returning an Unwanted Item?
We understand that sometimes things just don't work out, and you'd like a refund. As long as the item is still in its original condition, we accept returns for free, with some guidelines outlined below, including fair use rules. Please note that none of these rules affect your statutory rights.
If you return an item within 28 days of its delivery or availability for collection, we'll issue a refund through the original payment method. Our goal is to process your refund within 30 days of receiving the returned item at our warehouse. If, for some reason, you can't return the item within the specified time frames but still request a refund, please contact us. However, any refund granted will be at our discretion.
Please be aware that delivery and handling costs are non-refundable.
What Happens After?
We do not accept returns for unwanted items beyond the mentioned returns period. If you attempt to return an item after this period, we may have to send it back to your default delivery address, and you'll be responsible for covering the delivery costs."
How can I get a refund if my credit/debit card is no longer valid or has expired?
For security reasons, the refund will only be processed to the original card from which the payment has been deducted.
If your original card has expired or is no longer valid, you may contact the card issuer (your bank or card company) for assistance; they will still be able to receive the money on your behalf.
Wallet balances can be used on your next purchase or withdrawn and returned to your original form of payment.
What is ARN?
ARN stands for Acquirer Reference Number. Some debit/credit cards will generate the ARN when the refund is successful. The ARN will be displayed on the 'Refund Details' page and we will also send an email to inform you of the ARN.
If you have not received your refund within the standard time frame, please use the refund Acquirer Reference Number to contact your bank for more status updates and information.
Why is the received amount less than the refund amount?
1. The bank charges a commission fee.
2. The exchange rate has changed compared to that of the payment.
3. Refunds are used to deduct installment fees.
4. The refund is for the actual price paid, not the sale price.
If you receive less than the original amount, you may contact your bank to check the above scenarios.
Note: The original shipping fee and handling fee are non-refundable.
